Privacy Policy

Our Privacy Policy

At Root Sleuths, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide while using our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and payment details.
  • Genealogy Data: Family history details, records, photos, and DNA test results that you choose to share with us.
  • Website Usage Data: Information gathered through cookies or analytics tools to improve our website and services.

2. How We Use Your Information

Your information is used solely for the purpose of providing our genealogy services, including:

  • Conducting research and creating family tree reports.
  • Offering personalized consultations.
  • Communicating updates, scheduling appointments, or delivering results.
  • Enhancing our website and customer experience.

3. Sharing Your Information

We respect your privacy and will never sell or share your personal information with third parties without your explicit consent, except as required by law.

4. Data Security

We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure. This includes encryption, secure servers, and restricted access to sensitive data.

5. Your Rights

You have the right to:

  • Access the information we hold about you.
  • Request corrections or updates to your data.
  • Withdraw your consent for us to use your information at any time.

6. Retention of Information

We retain your personal and genealogy data only for as long as necessary to provide our services or comply with legal obligations.

7. Cookies and Analytics

Our website uses cookies to enhance user experience and track visitor interactions. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how your information is handled, please contact us